On-premise phone systems are not as efficient as they once were within the workplace. Today, companies do not operate only during traditional business hours or within a confined office space. Many work environments now include remote employees that use laptops, smartphones, and tablets to get their jobs done. In our digital age, connectivity and instant access to information are essential. To keep pace with technology companies are upgrading their communications by moving their business phone system over to the cloud. Here are some of the main reasons why you should consider making a move to cloud calling.
Adds Flexibility – When you switch your business phone to the cloud you will enjoy a lot more flexibility in comparison to an on-premise phone system. Cloud calling enables your employees to stay connected both in and out of the office. Plus, no matter where they are, they still have access to their CRM tools, emails, and instant messaging. Moving your business phone to the cloud allows you to establish a consistent business presence from any location.
Increases Scalability and Reliability – As your business grows or changes, so do your communication needs. An on-premise phone system can be difficult to move or expand. However, when your business phone is in the cloud, you can quickly and easily scale your communications up or down. Additionally, you only pay for what you use, and you can add-on new features without investing in any new hardware.
Improves Reliability – If your on-premise phone system or hardware malfunctions it can prevent your company from making or receiving calls. When your line of communication goes down, it can bring your operations to a halt. Interruptions in service can negatively affect your company’s reliability, decrease your productivity, and become an issue for your customers. Fortunately, when your business phone is in the cloud if one data center goes down, it can easily be rerouted through another one. With a cloud phone system, you’ll never even notice that there was a problem because your services continue without interruption.
Simplifies and Reduces Costs – Instead of having to rely on multiple service providers for your various communication services, the cloud can help you consolidate all of your voice, mobile, SMS, faxing, and video needs into a single provider. Having one provider for all of your communications services not only reduces your costs, but it also allows your customers and employees to use their preferred channels to communicate (while still maintaining consistency). Plus, when you switch over to cloud calling for your business phone, there is no need to buy expensive infrastructure – in most cases, all you need to purchase are IP phones. How simple is that?!
The Cloud Truth helps businesses like yours improve their communications. We have over 23 years of experience in the technology field, and we help our clients compare top providers to find the best solutions for their organization. If you have any questions about how to move your business phone over to cloud calling, please contact us today.